New Arrivals Q&A

Question 1

How tall are these boots? View answer

Asked 11 ´months ago | Vionic Phillipa Women's High Shaft Boots - Water Repellent Leather

Question 2

Are these the same as the vionic relief insoles with the grey top? View answer

Asked 11 ´months ago | Vionic Relief Full-Length Orthotic Insoles - Unisex Comfort for Everyday

Question 3

are these platform View answer

Asked 11 ´months ago | Bearpaw Snuggle Martis Women's Slippers - 3190w

Question 4

Are these Mattie sandals machine washable? View answer

Asked 11 ´months ago | Vionic Mattie Women's Flip Flop Supportive Sandal

Question 5

I LOVE the Strive Marseille slippers and have had 2 pairs. Which style slipper now has that same footbed? View answer

Asked 11 ´months ago | Strive Women's Marseille - Cozy Orthotic Supportive Slide Slipper

Question 6

What is the calf circumference for the wide? View answer

Asked 11 ´months ago | Vionic Trabuco Women's High Shaft Boot

Question 7

what are return details? View answer

Asked 11 ´months ago | Vionic Uptown Chukka Men's Short Boot

Question 8

What is the shipping cost to Singapore? View answer

Asked 11 ´months ago | Revere Ripon Women's Zip-up Canvas Comfort Sneakers

Question 9

If 6.5 shoe size do I order up or down? View answer

Asked 11 ´months ago | Vionic Gemma II Women's Mule/Clog Slipper

Question 10

Is the suede leather or man-made material? View answer

Asked 11 ´months ago | Vionic Cheryl II Women's Slip On Loafer Moc Casual Shoes

Question 11

Вы отправляете заказ в Израиль???????? View answer

Asked 11 ´months ago | Oboz Whakata Coast Slip-On Clog - Comfortable Recovery Shoes

Question 12

are they washable View answer

Asked 12 ´months ago | Vionic Relax II Women's Orthotic Slide Slippers

Question 13

When can I receive if I order today View answer

Asked 12 ´months ago | Vionic Bella X Women's Supportive Orthotic Sandals

Question 14

Sizing guide? View answer

Asked 12 ´months ago | Drew Explore Men's No-Hands Walking Shoe

Question 15

Vionic Sur Platform wedge Oatmeal. " weatherproof." Does this mean you can clean and wash the pale suede View answer

Asked 1 ´year ago | Vionic Aria Women's Comfortable Supportive Ankle Boot

Question 16

What is difference in med and wide vionic flipflops? View answer

Asked 1 ´year ago | Vionic Fallyn Women's Toe Post Supportive Sandal

Question 17

Can I put my own insole in this shoe View answer

Asked 1 ´year ago | Drew Triumph Women's Orthopedic Shoe

Question 18

I have bunions are these shoes comfortable? View answer

Asked 1 ´year ago | Volcom Evolve Women's Safety Toe Skate Shoe - Comp Toe - EH - SR

Question 19

Is it sheepskin or synthetic? View answer

Asked 1 ´year ago | Vionic Uptown Mule - Women's Comfortable Orthotic Clog Shoe

Question 20

I usually wear a 7 1/2 what size should I get View answer

Asked 1 ´year ago | Lamo Dharma Women's Suede Boots

Question 21

I usually wear a 7 1/2 what size should I get View answer

Asked 1 ´year ago | Lamo Dharma Women's Suede Boots

Question 22

Are there incorrect images for the Vionic Lucas II loafer? View answers

Asked 1 ´year ago | Vionic Lucas II - Men's Casual Comfort Loafer

Question 23

My daughter wears 7.5 should she size up to 8 or down to 7? View answer

Asked 1 ´year ago | Bearpaw Paris Women's Indoor/outdoor Slippers

Question 24

Is this a suede leather rather than a smooth leather? I find that suede shoes show wear sooner that smooth leather View answer

Asked 1 ´year ago | Vionic Uptown A-Line Women's Slip-On Shoe

Question 25

How is the arch support View answer

Asked 1 ´year ago | Dr. Scholl's Nova Women's Slip-On Sneaker

Question 26

Are the shoes sizes tts? View answer

Asked 1 ´year ago | Vionic Uptown Ballet Women's Slip-On Shoes

Question 27

Do the black boots come with a black sole as pictured, or only white? View answer

Asked 1 ´year ago | Vionic Romy - Women's Water Repellent Suede Ankle Boots

Question 28

If they don’t fit is return shipping free? View answer

Asked 1 ´year ago | Vionic Endear Women's Cable Knit Faux Fur Trim Comfort Slipper

Question 29

Is the closure adjustable View answer

Asked 1 ´year ago | Strive Zoey Women's Relaxing Comfort Orthotic Slippers

Question 30

Heel fit is loose View answer

Asked 1 ´year ago | Vionic Fallbrook Women's High Shaft Boot

Question 31

What material is on the foot bed View answer

Asked 1 ´year ago | Vionic Relax II Women's Orthotic Slide Slippers

Question 32

are sizes accurate View answer

Asked 1 ´year ago | Propet Wallis Women's Comfort Dress Shoe

Question 33

Do these slippers have the Orthaheel technology minimizes discomfort from over-pronation? View answer

Asked 1 ´year ago | Vionic Relax II Women's Orthotic Slide Slippers

Question 34

Does it have a round toe making it roomy in the front area? View answer

Asked 1 ´year ago | Vionic Uptown A-Line Women's Slip-On Shoe

Question 35

do these shoes come in narrow View answer

Asked 1 ´year ago | Vionic Anaheim Women's Comfort Wedge Oxford Derby Shoe

Question 36

Do you have this shoe in navy? View answer

Asked 1 ´year ago | Vionic Orinda Women's Square Toe Ballet Flat

Question 37

is the wide size a wide calf or a wide footbed? View answer

Asked 1 ´year ago | Vionic Fallbrook Women's High Shaft Boot

Question 38

Do you think you will get the shoes in size 9 View answer

Asked 1 ´year ago | Bearpaw Cedar Women's Suede Slipper Shoes

Question 39

Is there any arch support available for these boots? View answer

Asked 1 ´year ago | Bearpaw Super Shorty Women's Boots

Question 40

Are these good for a very high arch? View answer

Asked 1 ´year ago | Vionic Romy - Women's Water Repellent Suede Ankle Boots

Question 41

Do you have to size up or down View answer

Asked 1 ´year ago | Vionic Uptown A-Line Women's Slip-On Shoe

Question 42

do these shoes have good arch support? View answer

Asked 1 ´year ago | Dr. Scholl's Nova Women's Slip-On Sneaker

Question 43

WOULD LIKE TO RETURN VOINIC ELISE SIZE 7 MEDIUM DARK NAVY PURCHASE PAID BY AMAZON View answer

Asked 1 ´year ago | Vionic Elise Women's Leather Casual Comfort Sneakers

Question 44

Does this boot have arch support? View answer

Asked 1 ´year ago | Propet Memphis Women's Boot

Question 45

Is this shoe water proof View answer

Asked 1 ´year ago | Lamo Autumn Women's Boots - Women's Fall Suede Boots

Question 46

Is this boot completely non-leather (aka vegan?) View answer

Asked 1 ´year ago | Vionic Uptown Sur Women's Comfortable Supportive Ankle Boot

Question 47

Do these MARSEILLE slippers run true to size? View answer

Asked 1 ´year ago | Strive Women's Marseille - Cozy Orthotic Supportive Slide Slipper

Question 48

What type of design does the Vionic Kirra II sandal have? View answer

Asked 1 ´year ago | Vionic Kirra II Women's Toe Post Sling Back Arch Supportive Sandal

Question 49

What does the Vionic Technology in the Vionic Kirra II sandal do? View answer

Asked 1 ´year ago | Vionic Kirra II Women's Toe Post Sling Back Arch Supportive Sandal

Question 50

What is the platform height of the Vionic Kirra II sandal? View answer

Asked 1 ´year ago | Vionic Kirra II Women's Toe Post Sling Back Arch Supportive Sandal

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